Nigeria

Over view

Riders Nigeria has been involved in projects dating back to 1999, when we were involved in the WHO polio eradication effort nationwide. Since 2010 we have changed our focus, reinvigorating our service – we have rebuilt our technical competence and capacity so that we can serve the health community efficiently and effectively. We still maintain the vehicles in the UN House from our onsite vehicle maintenance unit (VMU), but we have now also added five other VMUs around the country, positioning ourselves within five of the geopolitical zones in Nigeria. We are now pursuing end-to-end fleet management contracts for health-focused organisations, including the government.

Examples of current partnerships on the ground include last mile distribution for pharmaceuticals and supplies, mobilisation of government-employed community health extension workers (CHEWs), and training and ongoing management of fleets of vehicles for health partners.

INNOVATIVE VEHICLE MANAGEMENT PRINCIPLES

Built on over 30 years of experience in managing vehicles in Africa, we have developed vehicle management solutions founded on three core principles, integral to all that we do:

Preventive maintenance: Riders’ preventive maintenance system will replace parts on vehicles at regular intervals to avoid breakdowns. Our system keeps fleets running, in better condition, for the duration of their intended mechanical lifetime. As well as having workshops across our programmes, we operate an outreach maintenance system where our technicians bring our services to where the partner is working. They travel to a convenient location to conduct regular maintenance on the motorcycles and vehicles, saving time and money.

Training of vehicle users: As important as the maintenance itself, training is critical in keeping vehicle users safe and optimising the life of the vehicle. We will train vehicle users in defensive driving and basic maintenance checks every year. Planning and budgeting: Our unique pricing models enable our partners to manage and budget for on-going running costs. We can offer additional advice and support for setting appropriate budgets for the delivery of sustainable health programmes. We can also advise on the selection of appropriate vehicles for the environment and for our partners’ programmes, our technical team are on-hand to help.

OUR SERVICES

Riders offers our partners customised transport solutions including the following.

Planning and budgeting assistance for managed transport systems

Vehicle selection and procurement

Training of vehicle users in basic & advanced riding/driving & basic maintenance

Routing and scheduling for vehicles to maximise efficiency

Outreach maintenance, sending our technicians to service vehicles where they are based

Preventive maintenance to replace parts before they break down

Reliable supply of genuine replacement parts

Fuel management

Insurance coverage through third parties

THE RESULTS

Managing 1,300 vehicles across seven African countries, Riders produces results for partners including:

Increased vehicle longevity • Reduced vehicle downtime due to outreach and preventive maintenance Reliable supply chain of high-quality replacement parts Safer riders and drivers and fewer accidents Long-term cost savings Reduced time spent on vehicle management issues as a result of outsourcing Predictable budgeting and no unexpected repair costs Regular reporting on vehicle usage Improved health outcomes as a result of reliable transport systems

5/5