About Fleet Management

Ongoing Contracted ServicesFleet Management

Rural Africa is a hostile environment for vehicle management. There may be no or few representative dealerships within a manufacturer’s franchise system and they may have few informal facilities. There is also a lack of supply-chain for genuine replacement parts.
Breakdowns will inevitably occur if users do not conform to the manufacturers’ standards for preventive maintenance care. In developed countries the easiest way for the user to do this is to take the vehicle to the official franchised dealer/agent, or to an after-sales parts supplier/fitter. In rural Africa this is not generally possible. So, another technique is needed

Riders Solution
  • To train users in safe, careful, vehicle-respecting driving/riding techniques
  • To train users in daily maintenance checks/adjustment
  • To ensure that professional technicians regularly see the vehicles and service them where they are (outreach maintenance)
  • To ensure a predictable supply of correct and genuine replacement parts.
  • To offer organisations working in health care, delivery optional planning and budgeting advice for optimal operation of vehicle management and maintenance.

Building on Riders expertise in vehicles and fleet management we also design, set up and implement tailored ‘last-mile’ logistics systems, which are designed to address partners’ needs. Fleet maintenance and management is at the backbone of all transport services. These systems include:

Fleet Maintenance

We offer a range of services to help keep your fleet running efficiently all based on preventive maintenance. For a relatively new fleet, we can utilise our preventive maintenance system, which means regular, scheduled servicing including all replacement parts fitted at Riders’ maintenance units, or through our outreach maintenance service. For an older fleet, which is expensive to refurbish or has unknown servicing history, we offer servicing at regular intervals and standard repairs, since we cannot predict parts replacement. Options include vehicle insurance, fuel/fuel management and driver employment

Mobilisation Of Outreach Health Workers

Riders has mobilised outreach health workers on motorcycles, enabling them to increase coverage and provide more people with information on family planning, screening, breast feeding, immunisations, healthy living and prevention tools/strategies. Our systems also allow health workers to regularly provide follow-up care/counselling, vaccinations and conduct disease surveillance. This system is our flagship and we mobilise outreach health workers across all of our seven country programmes, four of which are in direct partnership with the respective MoH. Riders also manages vehicles used to transport health workers to scheduled rural outreach clinics

Fleet Management Financial& Operational Models (TRM)

TRM is a full-service transport management solution with a collection of Riders fleet management solutions, in which the partner retains ownership of the vehicle (the asset) but gives full management responsibility to Riders. It includes advice on an appropriate vehicle and motorcycle mix, a systematic training schedule for vehicle drivers and motorcycle riders, and high-quality vehicle maintenance based on a preventive maintenance culture as opposed to the repair-oriented management of fleets. All these are underpinned by costing using a cost per kilometre (cpk) model. There is flexibility around what is included in the running costs for some none vehicle mechanical needs, such as vehicle user insurance, fuel and driver employment.
The project can start with new vehicles, which is preferable or start with used vehicles. When the project has only used vehicles, set up processes is longer for it involves vehicle assessments and vehicle refurbishments before implementation of TRM

The benefits

  • The use of a cpk model provides a precise costing for each kilometre travelled by health workers allowing for accurate budgeting and planning;
  • Extends a vehicle’s life to coincide with its expected life, as suggested by the manufacturer, which saves on capital costs
  • Keep vehicles in a safe and efficient running condition, which can minimise accidents, reduce carbon emissions and saves costs
  • Prevent breakdowns, which are not only costly, but disruptive
  • Replaces parts and vehicles at the most appropriate time in terms of operating cost and safe use.

Popular Courses

Find out more about our motor cycle training courses and learn all the fundamentals of being a good and well experienced Rider for Health member.

Learner to Advanced Motorcycle Riding and Basic Maintenance Course

Duration: 10 days
Minimum entry requirement: Class 3 learner’s license or a certificate of competency in class 4, or 1

  • Properly and safely, ride a motorcycle in traffic and on tarred and country roads and off-road
  • Carry out daily maintenance and safety checks: PLANS – Petrol, Lubricants, Adjustments, Nuts and Bolts, Stop

Advanced Motorcycle Riding and Basic Maintenance Course

Course objectives:
On completion of this course, delegates will be able to:

  • Properly and safely, ride a motorcycle in traffic and on tarred and country roads and off-road
  • Carry out daily maintenance and safety checks: PLANS – Petrol, Lubricants, Adjustments, Nuts and Bolts, Stop