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overview

Riders is built on skills transfer within Africa. We train nationals of the countries in which we work through mentorship and supervision using among other concepts, the communities of practice, apprenticeships and shadowing. This is to enable the transfer of core skills and embedding of a maintenance culture to build local capacity. Riders programmes now employ about 900 men and women across all programs, from apprentices to highly experienced programme leaders



Recently, this principle has been naturally extended to incorporate an international, pan-African component. Our senior policy-making body is our management council, which consists of the leadership of each of the programmes. Our guiding principles are: a collaborative approach, an enterprising approach and the use of practical, appropriate, cost-effective solutions. We are innovative but no longer experimental. Our systems work, all the time.

our services


PLANNING AND BUDGETING ASSISTANCE FOR MANAGED TRANSPORT SYSTEMS


VEHICLE SELECTION AND PROCUREMENT



TRAINING OF VEHICLE USERS IN BASIC & ADVANCED RIDING/DRIVING & BASIC MAINTENANCE



ROUTING AND SCHEDULING FOR VEHICLES TO MAXIMISE EFFICIENCY



OUTREACH MAINTENANCE, SENDING OUR TECHNICIANS TO SERVICE VEHICLES WHERE THEY ARE BASED


PREVENTIVE MAINTENANCE TO REPLACE PARTS BEFORE THEY BREAK DOWN


RELIABLE SUPPLY OF GENUINE REPLACEMENT PART



FUEL MANAGEMENT



INSURANCE COVERAGE THROUGH THIRD PARTIES



INNOVATIVE VEHICLE MANAGEMENT PRINCIPLES

Built on over 30 years of experience in managing vehicles in Africa, we have developed vehicle management solutions founded on three core principles, integral to all that we do:

Preventive maintenance: Riders’ preventive maintenance system will replace parts on vehicles at regular intervals to avoid breakdowns. Our system keeps fleets running, in better condition, for the duration of their intended mechanical lifetime. As well as having workshops across our programmes, we operate an outreach maintenance system where our technicians bring our services to where the partner is working. They travel to a convenient location to conduct regular maintenance on the motorcycles and vehicles, saving time and money.

Training of vehicle users: As important as the maintenance itself, training is critical in keeping vehicle users safe and optimising the life of the vehicle. We will train vehicle users in defensive driving and basic maintenance checks every year. Planning and budgeting: Our unique pricing models enable our partners to manage and budget for on-going running costs. We can offer additional advice and support for setting appropriate budgets for the delivery of sustainable health programmes. We can also advise on the selection of appropriate vehicles for the environment and for our partners’ programmes, our technical team are on-hand to help.


the results

Managing 1,300 vehicles across seven African countries, Riders produces results for partners including:


Increased vehicle longevity • Reduced vehicle downtime due to outreach and preventive maintenance  Reliable supply chain of high-quality replacement parts • Safer riders and drivers and fewer accident Long-term cost savings • Reduced time spent on vehicle management issues as a result of outsourcing  Predictable budgeting and no unexpected repair costs • Regular reporting on vehicle usage  Improved health outcomes as a result of reliable transport systems

Riders Zambia

3042 Chitimukulu

Livingstone, Zambia

info@ridersintl.org

+260 969 276 235