Zambia


Riders is built on skills transfer within Africa. We train nationals of the countries in which we work through mentorship and supervision using among other concepts, the communities of practice, apprenticeships and shadowing. This isto enable the transfer of core skills and embedding of a maintenance cultureto buildlocal capacity.Riders programmes now employ about 900 men and women across all programs, from apprentices to highly experienced programme leaders

Depending with the nature of the partnerships and the operations engagements in the country programs, our programmes are led by nationals of the countries concerned. Recently, this principle has been naturally extended to incorporate an international, pan-African component. Our senior policy-making body is our management council, which consists of the leadership of each of the programmes. Our guiding principles are: a collaborative approach, an enterprising approach and the use of practical, appropriate, cost-effective solutions. We are innovative but no longer experimental. Our systems work, all the time.

Riders’ system is unique; we are able to manage and maintain transport systems used in health care delivery from end to end – from the upfront planning and budgeting down to the retirement/replacement of the vehicle. Riderscan do this as we have human and intellectual capital of over25 years’ experience of Riders work in Africa using innovative thinking for the sole purpose of managing vehicle fleets used in health systems – with a special focus on the ‘last mile’. We have the experience of engaging in true public-private partnerships with governments who see the benefit in outsourcing non-core services. Our main partners are ministries of health (MoHs), but in addition include UN agencies, US government agencies, and other health-focused non-governmental organisations (NGOs).